Bedrock's key features: model access (API calls to multiple foundation models without hosting them yourself), fine-tuning (customize models on your data without managing training infrastructure), knowledge bases (managed RAG with automatic document processing and vector storage), agents (models that can call APIs and execute multi-step tasks), and guardrails (content filtering and safety controls applied across all models).
Unlike OpenAI (which offers only its own models) or Anthropic (Claude only), Bedrock provides access to models from many providers. This lets enterprises: evaluate models for their specific use case, use different models for different tasks (Claude for reasoning, Llama for high-volume simple tasks), and switch providers without changing application code. The unified API abstracts away provider-specific differences, though each model still has its own strengths and limitations.